 |
|
Please note that order
processing time is different from shipping time. |
SHIPPING - Shipping time DOES NOT include Order
processing time. |
|
WE WILL NOT DELIVER TO A PO BOX; OR APO/ FPO
ADDRESSES. A VALID STREET ADDRESS & PHONE NUMBER MUST BE PROVIDED.
Our shipping charges are inclusive of processing, handling and shipping cost. We offer several shipping options within the USA: 1 Business Day, 2 AND 3 Business Days, Standard Ground within the US (6-8 business days in most cases, can take 5-8 business days in certain areas) , We give our valued clients the opportunity to specify the approximate delivery date. However, because of temperature variations across the USA and other countries, we do suggest upgrading your shipping options to 2 business Day or 1 Business Day if shipping to warmer temperature zones during the very hot summer months. If you need assistance in selecting shipping options, please call us at 800-393-2181 and a customer service representative will assist you with your order. We take great care in appropriately packaging and shipping your order so that it arrives fresh. For deliveries to certain states and other countries, we may use our local vendor network if shipping is not the best option. |
Please be informed that Send.com will not be responsible for damage or delay in transit. All packages that need to be rerouted after being shipped will incur an additional shipping/rerouting charge.
|
PLACING YOUR ORDER
|
|
Once you have chosen your product, you can order directly via our secure shopping cart system. Your product will appear in the shopping cart. If you wish to select more products, click the 'Continue Shopping' button to go back to the site for more selections. When you are done selecting your products, please click the 'Checkout' button. |
|
HOW DO I MODIFY THE CONTENTS OF THE
SHOPPING CART |
|
If you wish to modify the quantity of your products, please change the number in the quantity box and click 'Update'. This will change the product quantity. If you wish to delete the product you have selected in your cart, you have either of the following options: modify the product quantity to '0' (zero) and click update, or click 'Empty Cart' if you want all the contents emptied. |
|
CHECK OUT |
|
When you are finished with this step, you can check out. Our automated system will lead you through the checkout process, page by page. Please fill out the sender information, recipient information, select the delivery date of your item and type in any message you wish to attach, in the box provided for personalized messages. After this step, you will be led to the next secure process where you will fill out information regarding your payment. You can either choose to enter credit card information or you call in your credit card details as soon as you place the order. Our able staff will be happy to assist you as always. When you finish with the checkout process, our system will generate an order tracking or reference number for you which will also be e-mailed to you at the e-mail address you provide. |
|
HOW DO I FIND OUT THE STATUS ON MY
ORDER |
|
Please call us at 800- 393-2181 and our
customer service staff will be happy to update you.
You may also log in on to our Live Support System via which you will be able
to chat with a customer service representative regarding any queries.
You may send us an e-mail with your questions, suggestions, comments, at
admin@send.com.
You may use the Contact Us Form by clicking the 'Contact Us' link. |
|
|
Federal law forbids minors to send or receive alcoholic beverages. The
legal drinking age in the United States is 21 years of age. Violators
will be prosecuted to the fullest extent of the law. Users of this
website must agree to these terms. An adult signature and identification
is required upon product delivery that contains any kind of alcoholic
beverage. |
